Job Satisfaction at Datacom Australia & New Zealand

I take phone calls to help people with their IT environment.

My day-to-day responsibilities always allow me to learn new things while completing my tasks and supporting my team members.

My day to day work consists of front end software development and participating in sprint ceremonies such as retros, planning, refinements, and standups. I collaborate with the other developers on my team, and work back and forth with testers to fix bugs and ensure our work is up to standard.

My role includes; workshop facilitation, backlog refinement, agile ceremonies, timesheeting and billing support, project budgeting support, project coordination and administration, teaching colleagues how to use tools, process analysis.

Some opportunities to learn and grow, but not as many as I'd assumed

Software developing Data wrangling Machine learning Neural network testing Pipeline automation

Responsible for repairing and replacing onsite equipment like scanners, screens, pin pads, tablets and various other onsite duties relating to assets our customers use day to day.

Managing Payroll Providing Guidance to clients Handling Terminations Processing Holiday Pay Taxes and legislations

I am a service designer and every day looks different. I spend most of my time doing research and talking to clients, then telling a story from what I've heard to make services better.